Our CommitmentVisibleAI is committed to maintaining the highest security and accessibility standards for our products and services. We place students and instructors first, ensuring that our tool meets their unique accessibility needs while always protecting their data and privacy. Keep reading to learn why we are a trusted and secure vendor. If you have any questions about the information found on this page, please email
info@visibleai.io and our team will be happy to clarify.
AccessibilityOur products and services are designed based on the internationally recognized Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and Section 508 standards in the United States.
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Access our VPAT•
Multi-Year Accessibility Plan
Infrastructure & SecurityServices are hosted on Amazon Web Services (AWS) and use modern security best practices to restrict access, encrypt data, and log requests.
• Data is stored where your institution is located, either in Canada (ca-central-1 AWS region) or in USA (us-east-1 AWS region).
• Data in transit is encrypted using TLS 1.2 or 1.3.
• All web traffic is served securely on HTTPS port 443 (HTTP requests are redirected to HTTPS).
• Data at rest is encrypted with AES-256 encryption.
Users and administrators can check the security status or compliance of their data through our platform's security dashboard. Depending on institutional requirements or user preferences, data storage and privacy policies may vary to ensure compliance with local regulations and organizational standards.
PII DataVisibleAI does not store any PII from partner organizations, and we use the minimum amount of data required to successfully operate VisibleAI. We therefore have an overall reduced risk due to the lack of sensitive data we collect from LMS users.
Customer data used:
• First & last name
• School email address
• Birth year (optional, if entered by the user)
FERPA Compliance
We comply with FERPA by not handling FERPA data.
Financial Data
We do not store any financial information such as credit and debit card data. Payment processing is either handled with our accountants or in-app via a
third-party payment provider, Stripe. We do not have access to any payment information.
GDPR Compliance
VisibleAI is GDPR compliant, ensuring the highest standards of data protection and privacy for our users:
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Data Minimization: We collect only the necessary data to provide our services effectively.
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User Consent: We obtain explicit consent from users before processing their personal data.
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Data Encryption: All personal data is encrypted both in transit and at rest to safeguard against unauthorized access.
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Right to Access and Erasure: Users can request deletion of their personal data after the course is complete.
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Data Storage: For our European customers we store data in Canada. The
European Commission recognizes Canada as providing adequate protection.
Data Policy for AI PurposesWe recognize the importance of safeguarding student privacy while creating the best learning experience. Our commitment to privacy is paramount, and we uphold strict measures to ensure the protection of student information.
View our Data Policy for AI Purposes.
Legal InformationLearn about VisibleAI’s terms, conditions and policies, outlining how we enter into agreements with our clients:
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Terms of Service•
Acceptable Use Policy•
Master Subscription Agreement
SupportVisibleAI is committed to providing consistent and ongoing support, operating 24/7, with a support team available every day. You can access support via the Chat icon on the bottom right of the application, or at
info@visibleai.io. VisibleAI provides the following support:
• Email and live chat support are available 7 days a week for administrators, instructors, and students - our typical response time is under 30 seconds.
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Office hours for instructors or administrators to ask questions and provide feedback.
• The
VisibleAI Help Center, which includes many how-to videos and comprehensive support articles, is available to all users at any time. The Help Center contains detailed guides for instructors, students, and LMS administrators.
Introduction to VisibleAIVisibleAI is an authorship tracking tool dedicated to advancing ai literacy skills and responsible ai use within educational environments. By offering robust ai visibility and explainability, VisibleAI empowers institutions and instructors to understand and monitor how ai is utilized in assignments. This insight enables the development of effective ai guidelines and helps prevent inappropriate ai use, ensuring that students engage with ai ethically and responsibly. The platform’s customizable policies allow educators to align AI use with their institution’s academic integrity standards. The Insights tab enables instructors can easily monitor ai generated content, provide targeted assistance to students, and uphold academic integrity—significantly reducing the risk of false plagiarism accusations. VisibleAI is designed to help both students and educators build essential literacy skills for the future of learning.
Technical OverviewVisibleAI’s technical infrastructure is engineered for a secure, seamless, and user-friendly experience. It integrates effortlessly with leading learning management systems (LMS) such as Canvas, Blackboard, and Moodle, streamlining assignment submission and grading processes. Supporting multiple large language models (LLMs), including GPT-3.5 and GPT-4, VisibleAI can be tailored to meet the specific needs of any institution. All student data is encrypted, ensuring privacy and security at every step. The platform’s advanced data analytics provide valuable insights while safeguarding user information, making it a reliable choice for institutions seeking a secure and efficient solution for managing assignments and AI use.
Features and CapabilitiesVisibleAI offers a comprehensive suite of features designed to foster AI literacy skills and AI transparency. The tool provides institutions and instructors with unparalleled flexibility and control over AI tools and content, allowing them to customize AI policies and tailor support to individual students. Real-time reporting and insights enable educators to track ai usage, monitor student progress, and identify areas where additional support may be needed. With actionable insights and detailed information, faculty can develop effective strategies to encourage responsible use of AI. VisibleAI enables every institution to customize its approach to AI, providing the right balance of guidance, oversight, and flexibility for students and educators alike.
Transparency and ExplainabilityTransparency and explainability are at the core of VisibleAI’s approach to AI in education. The tool delivers clear, concise information about ai generated content, making it easy for faculty to understand how AI is being used in assignments. With the ability to discover detailed usage patterns, educators can develop targeted methods to promote responsible use of AI and uphold academic integrity. The authorship tracking tool further supports instructors by helping them identify and address potential issues related to inappropriate ai use, ensuring that all content meets institutional standards. VisibleAI’s commitment to transparency empowers both students and faculty to use AI confidently and ethically.
Getting StartedGetting started with VisibleAI is simple and accessible for institutions and instructors alike. You can sign up for a free trial or contact the our team to learn more about the platform’s capabilities. Once onboarded, users gain access to a wealth of resources, including webinars, tutorials, and comprehensive guides designed to support every step of the journey. Flexible pricing plans are available to suit a variety of institutional needs and budgets, ensuring that every organization can benefit from building ai literacy skills and promoting responsible ai use. With VisibleAI, educators can quickly and easily integrate AI into their classrooms, empowering students to develop essential literacy skills and use AI ethically and effectively.
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